Refund policy

Returns and refunds

Every print is made to order. Production starts as soon as you order, so we cannot accept returns or refunds for change of mind, wrong size chosen, or colour differences between the screen and the printed item.

What we do cover

• The printed content does not match the product page
• Wrong style, size or frame colour was sent
• Damaged or damp in transit

Contact us on WhatsApp within 7 days of delivery with photos of the item and packaging. Once verified we will reprint, replace or refund, including shipping. Refunds go back to the original payment method, usually within 5–10 working days.

Cancellations

Orders cannot be cancelled once production has started. If you need to change the size, frame colour or delivery details, contact us within 24 hours of ordering and we will do our best.

Contact

Message us on WhatsApp or email; including your order number speeds things up.